/* ═══════════════════════════════════════════════════════════════════
   Libro de Reclamaciones — Estilos (prefijo lr-)
   Paleta: azul marino #062a5d | celeste #3aabdd | fondo #f5f7fa
═══════════════════════════════════════════════════════════════════ */

:root {
  --lr-primario:   #062a5d;
  --lr-secundario: #3aabdd;
  --lr-bg:         #f5f7fa;
  --lr-blanco:     #ffffff;
  --lr-texto:      #2c3e50;
  --lr-borde:      #d1d9e6;
  --lr-error:      #d64045;
  --lr-exito:      #27ae60;
  --lr-sombra:     0 2px 12px rgba(6, 42, 93, 0.10);
  --lr-radio:      8px;
  --lr-transicion: .18s ease;
}

*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

body {
  font-family: 'Segoe UI', Arial, sans-serif;
  background: var(--lr-bg);
  color: var(--lr-texto);
  line-height: 1.6;
  min-height: 100vh;
  display: flex;
  flex-direction: column;
}

/* ── Header ─────────────────────────────────────────────────────── */
.lr-header {
  background: var(--lr-primario);
  color: var(--lr-blanco);
  padding: 18px 24px;
  box-shadow: 0 2px 8px rgba(0,0,0,.25);
}

.lr-header-inner {
  max-width: 900px;
  margin: 0 auto;
  display: flex;
  flex-direction: column;
  gap: 2px;
}

.lr-header-empresa {
  font-size: .75rem;
  letter-spacing: .08em;
  opacity: .85;
  text-transform: uppercase;
}

.lr-header-titulo {
  font-size: 1.25rem;
  font-weight: 700;
  letter-spacing: .02em;
}

/* ── Main ────────────────────────────────────────────────────────── */
.lr-main {
  flex: 1;
  padding: 32px 16px 48px;
}

.lr-container {
  max-width: 900px;
  margin: 0 auto;
}

/* ── Hero / intro ────────────────────────────────────────────────── */
.lr-hero {
  margin-bottom: 24px;
  text-align: center;
}

.lr-h1 {
  font-size: 1.9rem;
  color: var(--lr-primario);
  margin-bottom: 12px;
}

.lr-legal {
  font-size: .93rem;
  color: #555;
  max-width: 720px;
  margin: 0 auto;
}

/* ── Empresa card ────────────────────────────────────────────────── */
.lr-empresa-card {
  background: var(--lr-blanco);
  border-left: 4px solid var(--lr-secundario);
  border-radius: var(--lr-radio);
  padding: 18px 22px;
  margin-bottom: 28px;
  box-shadow: var(--lr-sombra);
}

.lr-empresa-titulo {
  font-size: 1rem;
  color: var(--lr-primario);
  margin-bottom: 10px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .04em;
}

.lr-empresa-datos {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 4px;
  font-size: .93rem;
}

/* ── Tarjetas de sección ──────────────────────────────────────────── */
.lr-card {
  background: var(--lr-blanco);
  border-radius: var(--lr-radio);
  padding: 26px 28px 22px;
  margin-bottom: 24px;
  box-shadow: var(--lr-sombra);
}

.lr-card-titulo {
  font-size: 1.05rem;
  font-weight: 700;
  color: var(--lr-primario);
  margin-bottom: 20px;
  display: flex;
  align-items: center;
  gap: 10px;
}

.lr-step {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: var(--lr-primario);
  color: #fff;
  font-size: .85rem;
  font-weight: 700;
  flex-shrink: 0;
}

/* ── Grid de campos ──────────────────────────────────────────────── */
.lr-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 18px 20px;
}

.lr-full { grid-column: 1 / -1; }

/* ── Campos de formulario ────────────────────────────────────────── */
.lr-field {
  display: flex;
  flex-direction: column;
  gap: 5px;
}

.lr-field label {
  font-size: .875rem;
  font-weight: 600;
  color: var(--lr-primario);
}

.lr-field input,
.lr-field select,
.lr-field textarea {
  padding: 9px 13px;
  border: 1.5px solid var(--lr-borde);
  border-radius: var(--lr-radio);
  font-size: .93rem;
  font-family: inherit;
  color: var(--lr-texto);
  background: var(--lr-blanco);
  transition: border-color var(--lr-transicion), box-shadow var(--lr-transicion);
  outline: none;
  width: 100%;
}

.lr-field textarea { resize: vertical; min-height: 80px; }

.lr-field input:focus,
.lr-field select:focus,
.lr-field textarea:focus {
  border-color: var(--lr-secundario);
  box-shadow: 0 0 0 3px rgba(58, 171, 221, .18);
}

.lr-field input::placeholder,
.lr-field textarea::placeholder { color: #aab; }

/* Indicador de campo obligatorio */
.req { color: var(--lr-error); margin-left: 2px; }

/* ── reCAPTCHA ───────────────────────────────────────────────────── */
.lr-recaptcha-container { margin-bottom: 18px; }

/* ── Checkbox de términos ────────────────────────────────────────── */
.lr-check-terminos {
  display: flex;
  gap: 10px;
  align-items: flex-start;
  margin-bottom: 18px;
  font-size: .88rem;
  line-height: 1.5;
}

.lr-check-terminos input[type="checkbox"] {
  margin-top: 3px;
  width: 16px;
  height: 16px;
  flex-shrink: 0;
  accent-color: var(--lr-primario);
  cursor: pointer;
}

/* ── Mensaje de error / info ─────────────────────────────────────── */
.lr-mensaje {
  padding: 0;
  font-size: .9rem;
  color: var(--lr-error);
  min-height: 20px;
  margin-bottom: 12px;
  font-weight: 600;
}

.lr-mensaje:empty { display: none; }

/* ── Botón principal ─────────────────────────────────────────────── */
.lr-submit-wrap { display: flex; justify-content: flex-end; }

.lr-btn-primary {
  background: var(--lr-primario);
  color: #fff;
  border: none;
  padding: 12px 32px;
  border-radius: var(--lr-radio);
  font-size: 1rem;
  font-weight: 700;
  cursor: pointer;
  transition: background var(--lr-transicion), transform var(--lr-transicion);
  letter-spacing: .02em;
}

.lr-btn-primary:hover:not(:disabled) {
  background: var(--lr-secundario);
  transform: translateY(-1px);
}

.lr-btn-primary:disabled {
  opacity: .6;
  cursor: not-allowed;
}

/* ── Bloque de éxito ─────────────────────────────────────────────── */
.lr-exito {
  background: var(--lr-blanco);
  border-radius: var(--lr-radio);
  padding: 40px 28px;
  text-align: center;
  box-shadow: var(--lr-sombra);
  border-top: 4px solid var(--lr-exito);
}

.lr-exito-icono {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 64px;
  height: 64px;
  border-radius: 50%;
  background: var(--lr-exito);
  color: #fff;
  font-size: 2rem;
  margin-bottom: 16px;
}

.lr-exito h2 {
  color: var(--lr-exito);
  margin-bottom: 12px;
  font-size: 1.4rem;
}

.lr-exito p { margin-bottom: 8px; font-size: .97rem; }

.lr-numero-reclamo {
  font-size: 1.3rem;
  color: var(--lr-primario);
  letter-spacing: .06em;
}

.lr-exito-aviso {
  margin-top: 18px;
  background: #eef6fb;
  border-left: 4px solid var(--lr-secundario);
  padding: 12px 16px;
  text-align: left;
  border-radius: 4px;
  font-size: .88rem;
  color: #444;
}

/* ── Footer ──────────────────────────────────────────────────────── */
.lr-footer {
  background: var(--lr-primario);
  color: rgba(255,255,255,.8);
  padding: 18px 24px;
  font-size: .83rem;
}

.lr-footer-inner {
  max-width: 900px;
  margin: 0 auto;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
}

.lr-footer a {
  color: var(--lr-secundario);
  text-decoration: none;
  font-weight: 600;
}

.lr-footer a:hover { text-decoration: underline; }

/* ── Responsive: 1 columna en mobile ────────────────────────────── */
@media (max-width: 640px) {
  .lr-grid { grid-template-columns: 1fr; }
  .lr-full  { grid-column: 1; }
  .lr-h1    { font-size: 1.4rem; }
  .lr-card  { padding: 20px 16px 18px; }
  .lr-header-titulo { font-size: 1.05rem; }
  .lr-submit-wrap { justify-content: stretch; }
  .lr-btn-primary  { width: 100%; }
  .lr-footer-inner { flex-direction: column; text-align: center; }
}